FAQ

Q: HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
A: We use UPS to ship all of our packages overnight or 2nd day to your door. We do not conduct consultations on weekends / holidays.

Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A: Our company is now shipping using UPS COD only. You may pay delivery man using cash, checks, or money orders made out to Troy Pharmacy.

Q: WHY IS YOUR COD SHIPPING THE BEST AND SAFEST OPTION FOR ME?
A: Easy. First, you're not giving your credit card information out over the internet. Second, you only pay for your medication once you receive it. No chance of paying for something you never receive and then having to file with your credit card company to reverse charges. And third, no chance of other screw ups, like double billing your credit card. And to top it off, we're offering COD shipping for FREE. All other companies charge at least $15 for this.

Q: ISN'T A PHYSICAL EXAM NEEDED TO DETERMINE IF I SHOULD RECEIVE THESE MEDICATIONS?
A: The American Medical Association, effective 1 January 2006, issued a payment code permitting US physicians to claim from health insurance organisations for an online consultation. If you have had a physical exam recently and consider yourself healthy, you do not necessarily require another physical exam in order for you to obtain the medications we offer. Thousands of medical practitioners throughout the US are prescribing non controlled medications after only reviewing the patient's medical history, without a physical exam. In some cases the physician may  require more information or require that a physical exam is performed. The medical factors that would prohibit a physician from prescribing these medications are discoverable through a review of the patient's medical history. There is no reason to suggest that an in-person review of this history is any more relevant than an online consultation.

Q: HOW MUCH DO YOU CHARGE FOR THE CONSULTATION?
A: There is no charge for the doctor's consultation on any of our drugs. All you pay for is the medication and shipping.

Q: CAN I ORDER LARGER QUANTITIES?
A: We only ship the medications in the quantity listed on the web site.

Q: HOW WILL THE PRODUCT BE PACKAGED?
A: All packages are shipped in plain packaging to protect your privacy.

Q: HOW DO I REORDER?
A:You can re-order through your account. Our head pharmacist has set the reorder time limits for each drug. This limit is reviewed by our computer system every time you order.